RootsWeb-Help-L Archives

Archiver > RootsWeb-Help > 2008-03 > 1206918515


From: "Hugh Watkins" <>
Subject: Re: [ROOTSWEB-HELP] URLs
Date: Mon, 31 Mar 2008 01:08:35 +0200
References: <20080330063818.b716657f7170c487ff82a77981d37b53.f4a8e6eb61.wbe@email.secureserver.net>
In-Reply-To: <20080330063818.b716657f7170c487ff82a77981d37b53.f4a8e6eb61.wbe@email.secureserver.net>


you guys are so pessimistic that you make me laugh

a change ot URL is a tiny detail on todays web

The CEO has just guaranteed in a keynote speech that RW will remain free to us

Hugh W

On 30/03/2008, John Slaughter <> wrote:
> The interface has changed "a bit?" The only thing that is the same is
> the header. The "help desk" is nothing more than pages and pages of
> FAQs. It's almost impossible to find what you want. One of the best
> features of the old page was the notice of known problems and estimates
> of repair time. All just more examples of the lack of concern for people
> needing help.
>
> This is just what all corporate entities do. Make it difficult or
> impossible to find how to actually contact someone. Make a person spend
> hours reading useless FAQs. It is all intended to make the person give
> up and go away.
>
>
> John
> In loving memory of our son, Brennan. 11/10/88-5/31/01.
> http://John.EssexCountyMA/Brennan
>
> Massachusetts Vital Records Project Administrator -
> http://MA-VitalRecords.org
> USGenWeb County Coordinator Essex County, MA - http://EssexCountyMA.net
> USGenWeb Town Coordinator Ipswich, Essex, MA -
> http://Ipswich.EssexCountyMA.net
>
>
> > -------- Original Message --------
> > Subject: Re: [ROOTSWEB-HELP] URLs
> > From:
>
> > Date: Sat, March 29, 2008 11:07 am
> > To:
> > Linda-
> >
>
> > The HelpDesk is still there whether or not the same names and faces are
> > handling the requests for assistance. The interface has changed a bit -- but the
> > RootsWeb HelpDesk is still there. Things change--get over it.
> >
> > Joan
>
>
>
> -------------------------------
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--
For genealogy and help with family and local history in Bristol and district.
http://groups.yahoo.com/group/Brycgstow/

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http://hughw36.blogspot.com/ MAIN BLOG

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