RootsWeb-Help-L ArchivesArchiver > RootsWeb-Help > 2008-03 > 1206918515
From: "Hugh Watkins" <>
Subject: Re: [ROOTSWEB-HELP] URLs
Date: Mon, 31 Mar 2008 01:08:35 +0200
you guys are so pessimistic that you make me laugh
a change ot URL is a tiny detail on todays web
The CEO has just guaranteed in a keynote speech that RW will remain free to us
On 30/03/2008, John Slaughter <> wrote:
> The interface has changed "a bit?" The only thing that is the same is
> the header. The "help desk" is nothing more than pages and pages of
> FAQs. It's almost impossible to find what you want. One of the best
> features of the old page was the notice of known problems and estimates
> of repair time. All just more examples of the lack of concern for people
> needing help.
> This is just what all corporate entities do. Make it difficult or
> impossible to find how to actually contact someone. Make a person spend
> hours reading useless FAQs. It is all intended to make the person give
> up and go away.
> In loving memory of our son, Brennan. 11/10/88-5/31/01.
> Massachusetts Vital Records Project Administrator -
> USGenWeb County Coordinator Essex County, MA - http://EssexCountyMA.net
> USGenWeb Town Coordinator Ipswich, Essex, MA -
> > -------- Original Message --------
> > Subject: Re: [ROOTSWEB-HELP] URLs
> > From:
> > Date: Sat, March 29, 2008 11:07 am
> > To:
> > Linda-
> > The HelpDesk is still there whether or not the same names and faces are
> > handling the requests for assistance. The interface has changed a bit -- but the
> > RootsWeb HelpDesk is still there. Things change--get over it.
> > Joan
> To unsubscribe from the list, please send an email to with the word 'unsubscribe' without the quotes in the subject and the body of the message
For genealogy and help with family and local history in Bristol and district.
http://snaps4.blogspot.com/ photographs and walks
main blog GENEALOGE
http://hughw36.blogspot.com/ MAIN BLOG