ONTARIO-L ArchivesArchiver > ONTARIO > 2007-05 > 1178403392
From: "D O'" <>
Subject: Re: [ONTARIO] 1851 Canada Census problem
Date: Sat, 05 May 2007 22:16:32 +0000
I'm on Ancestry.ca, have Adobe - and had no problem until a couple of days
ago. Then suddenly all I get of that 1851 Census is the toolbar.
I don't think it is my browser, although one never really knows about that -
but the problem seems to be divided between those who can access and those
who cannot, regardless of browser.
It's an awful nuisance. I've sent in my message to Ancestry and the reply
"We will review the report. If it is determined that we need to make an
adjustment to the data, we will make the change during a scheduled update
forthat particular database. As we are only able to update our databases
periodically, there may be some delay before changes are included in the
Periodically, eh? Hmmmph!
Thanks for writing Lorine.
>From: "Olive Tree Genealogy" <>
>To: BARBARA RULE <>,
>CC: D O' <>
>Subject: Re: [ONTARIO] 1851 Canada Census problem
>Date: Sat, 05 May 2007 17:52:13 -0400
>I am able to access the 1851 census images just fine from
>Ancestry. I just tried again after seen Doreen's earlier
>That might indicate either a problem with your browser or
>your connection to the internet. Are you on Ancestry.ca or
>On 5 May 2007 at 14:32, BARBARA RULE wrote:
> > I could access the 1851 Canadian Census when they offered
> > it free during the Holidays. But, once I started paying
> > for it in January I have not been able to access it at all
> > !!!. I have the Arobat installed and use it for other
> > programs, so it is not my computer.
> > Barb
> > D O' <> wrote:
> > Hi Listers:
> > The page image for the 1851 Canada Census is no longer
> > working in Ancestry.
> > If you are trying to access but only see the toolbar, then
> > click at the top
> > of the page where it says "Having problems viewing this
> > image?" and report
> > the problem.
> > Perhaps if enough paying customers report to Ancestry then
> > it will be
> > corrected sooner rather than later in the year.
> > Cheers!
> > Doreen
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