ONTARIO-L Archives

Archiver > ONTARIO > 2001-10 > 1004219346


From: "Rick & Lynn" <>
Subject: RE: [Ont] Ancestry.com..(maybe a tad off topic)
Date: Sat, 27 Oct 2001 17:49:06 -0400
In-Reply-To: <001501c15f2c$b26a5f80$af01efd1@WACRAW>


Hi Wendy:

Thanks for the information. I've always wanted to get a subscription but
didn't want to give my credit card number on line, now I have a chose.

Thanks again. Lynn

-----Original Message-----
From: WENDY CRAWFORD [mailto:]
Sent: Saturday, October 27, 2001 5:17 PM
To:
Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)


The following may help you
International Sales - Call 1(801) 705-7625, between 8 a.m. to 8 p.m. MST
16. How do I order a subscription or product from outside the United States?
How do I cancel when the 1-800-262-3787 does not work for me?
If you are a non-U.S. customer and desire to order by phone you may call us
at 1 (801) 705-7625 between 8 a.m. to 8 p.m. MST (Monday-Friday). If you
wish to pay by check or money order, please send to:
Attn: Sales
Ancestry.com
PO Box 990
Orem, UT 84059
Wendy Crawford
Used the site have nothing to do with it


-----Original Message-----
From: WENDY CRAWFORD <>
To: <>
Date: Saturday, October 27, 2001 5:10 PM
Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)


>When I cancelled my account after having used it for over a year I had no
>problem what's so ever other then the 1-800 did not work.
>I can't recall but I think it was a 1- 877 number I called and spoke with a
>real person and he cancelled it that day.This number wasn't a few call.
>He asked why I was cancelling I told him do to the difference in the
>dollar...with exchange it was coming outto over 30.00 each time.
>Wendy Crawford
>
>-----Original Message-----
>From: Greg Perrons <>
>To: <>
>Date: Saturday, October 27, 2001 3:58 PM
>Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)
>
>
>>I recently signed up for the "free" trial period with Ancestry.com. I
have
>>since been billed over $112.00 (Cdn) on my visa account and have been
>unable
>>to reach them either by phone (1-800 number gets recorded message that
this
>>service is not available in my area) or email (Web service not available
at
>>email address listed).
>>
>>I would NOT recommend anyone sign up for the "free" trial.
>>
>>Greg Perrons
>>----- Original Message -----
>>From: "Michelle Knoll" <>
>>To: <>
>>Sent: Saturday, October 27, 2001 10:09 AM
>>Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)
>>
>>
>>> I know this is off topic but it is important to alert people to these
>>> scams..
>>> Two years ago the same thing happened to me. I signed on for what I
>>thought
>>> was one month and at the time the info about continueing to bill was not
>>as
>>> clear as it is now and they billed under another name. My husband didn't
>>> realize we were continuing to be billed and we were billed for almost a
>>full
>>> year before my husband asked if I knew what the monthly charge was on
the
>>> account. We had to track down who it was for.
>>> I wish I knew I had paid for a whole year because I would have made use
>of
>>> it. No money was ever refunded.
>>> Michelle
>>> ----- Original Message -----
>>> From: "Ron and Cathy Wagner" <>
>>> To: <>
>>> Sent: Saturday, October 27, 2001 3:46 PM
>>> Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)
>>>
>>>
>>> > That is not all they do!!
>>> >
>>> > I got charged last year when I verbally told them on phone I did not
>>want
>>> to
>>> > resubscribe.
>>> > They turned around and charged my credit card anyway and when I called
>>> them
>>> > for three consecutive months asking for my money back it was promised
>>but
>>> to
>>> > this day has never been done.
>>> > DO NOT GIVE THEM YOUR CREDIT CARD NUMBER
>>> >
>>> > They will.....for sure debit it
>>> > I am worried they will do it again this year and with american money
so
>>> bad
>>> > for our canadian dollar it is just too much money
>>> >
>>> > dont believe them when they tell you they will not charge
it....because
>>> they
>>> > will and they WONT give you back your money
>>> >
>>> > Cathy
>>> > ----- Original Message -----
>>> > From: "Virginia Green" <>
>>> > To: <>
>>> > Sent: Saturday, October 27, 2001 7:35 AM
>>> > Subject: Re: [Ont] Ancestry.com..(maybe a tad off topic)
>>> >
>>> >
>>> > > They sure want the credit card, don't they. I would like to take
>>> advantage
>>> > > of their "free" trial, but a a matter of principle have not because
>I
>>> > > object to having to give my credit card number for a so called
"free"
>>> > trail.
>>> > > I have also heard of people
>>> > > who have been charged extra if they don't cancel when the free trial
>>> > period
>>> > > is over.
>>> > >
>>> > > Virginia
>>> > >
>>> > > -----Original Message-----
>>> > > From: Don W. Diminie <>
>>> > > To: <>
>>> > > Date: Saturday, October 27, 2001 9:35 AM
>>> > > Subject: [Ont] Ancestry.com..(maybe a tad off topic)
>>> > >
>>> > >
>>> > > >I was sent an invitation from Ancestry.com for a 14 day "free"
trial
>>> > > >access. However, I am unable to register because I cannot enter a
>>> > > >credit card number...I don't have or use credit cards. When
>clicking
>>> on
>>> > > >their 'Contact Us' link...a screen comes up to write a note to
them,
>>> > > >which I did, but the message fails to get sent. So...it would
>appear
>>> > > >that folks who do not use credit cards are being barred, blocked,
>>> > > >discriminated against...in the use of this particular site. Just
>for
>>> > > >your information.
>>> > > >
>>> > > >
>>> > > >==============================
>>> > > >Visit Ancestry's Library - The best collection of family history
>>> > > >learning and how-to articles on the Internet.
>>> > > >http://www.ancestry.com/learn/library
>>> > > >
>>> > >
>>> > >
>>> > > ==============================
>>> > > Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the
#1
>>> > > Source for Family History Online. Go to:
>>> > > http://www.ancestry.com/rd/redir.asp?targetid=702&sourceid=1237
>>> > >
>>> > >
>>> > >
>>> >
>>> >
>>> > ==============================
>>> > Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the #1
>>> > Source for Family History Online. Go to:
>>> > http://www.ancestry.com/rd/redir.asp?targetid=702&sourceid=1237
>>> >
>>>
>>>
>>> ==============================
>>> Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the #1
>>> Source for Family History Online. Go to:
>>> http://www.ancestry.com/rd/redir.asp?targetid=702&sourceid=1237
>>>
>>>
>>
>>
>>==============================
>>Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the #1
>>Source for Family History Online. Go to:
>>http://www.ancestry.com/rd/redir.asp?targetid=702&sourceid=1237
>>
>>
>>
>
>
>==============================
>Create a FREE family website at MyFamily.com!
>http://www.myfamily.com/banner.asp?ID=RWLIST2
>
>
>


==============================
Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the #1
Source for Family History Online. Go to:
http://www.ancestry.com/rd/redir.asp?targetid=702&sourceid=1237

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