GENBOX-L Archives

Archiver > GENBOX > 2006-02 > 1139885723


From: "Denise L. Moss-Fritch" <>
Subject: RE: [GENBOX] Backup doesn't work
Date: Mon, 13 Feb 2006 18:59:06 -0800
In-Reply-To: <43F16ED6.6060405@worldnet.att.net>


Kathy,

Please run the database utilities (File > Check Links and File >
Repair\Compact) on your database. Exit Genbox. Restart Genbox and try the
backup again.

Best,

Denise




-----Original Message-----
From: KQL [mailto:]
Sent: Monday, February 13, 2006 9:47 PM
To:
Subject: Re: [GENBOX] Backup doesn't work

Denise L. Moss-Fritch wrote:
> I have no problems backing up Genbox files (nearly six megs per zip
> backup), selecting the Add all files Subfolders and File Paths
> options. Also, I number (and rotate) my backups through six files
> (meaning writing over existing files for new backups) to an external hard
drive.

> Are you absolutely certain the error message originates with Genbox?

Absolutely certain.

> Do backups from other applications function correctly to the same media?

Impossible to test this-- I have no other application with a back-up
function such as this. Using the GB back-up function, I back up GB
databases to my hard drive to the same folder I've backed used for the past
two years. I've tried several different GB databases, and none work using
the GB back-up feature. They all worked 10 days ago, just before I upgraded
to 3.6.3.

Although I usually back up my hard drive to my external hard drive on a once
weekly schedule, I did try backing up one GB database directly to the
external drive, and that worked. My largest GB file is 6.2 MB, which zips
to 1.3 MB. No GB file, no matter how tiny, will back up to the hard drive,
which has about 5 GB free space, which should certainly be enough.

Kathy


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