GENBOX-L Archives

Archiver > GENBOX > 2004-10 > 1097694037


From: Phil Warn <>
Subject: Re: [GENBOX] Major Problem
Date: Wed, 13 Oct 2004 20:00:37 +0100
References: <20041002213250.PYA746.gx4.fuse.net@BILLXP><000f01c4b11c$5ca16c20$1f02a8c0@upstairs>
In-Reply-To: <000f01c4b11c$5ca16c20$1f02a8c0@upstairs>


Hi Ron,

I cannot reproduce the problem without more information (<grin>) BUT I
wonder if the default chart options remain?

I have tried many chart types and options. In most cases I save the options
with a name intended to remind me.

I have begun to wonder, though, whether it is possible that the default
option is not automatically assumed by GB whenever a new chart is attempted?

My reasons for wondering this are that the assumed default is not
consistent for a particular chart. (That is how it seems)

Perhaps Bill could set my mind at eas by spelling out the facts here?

Many thanks,

Phil.



At 13:01 13/10/2004, Genealogy Printers wrote:
>We have been using without problem the latest version of GB. For some
>unknown reason we have now developed a major problem.
>
>We formed a chart and as usual we tried several different chart options, we
>formed maybe 4 or 5 versions of the chart then all of a sudden, error
>message.
>
>For no apparant reason we are no longer able to form a chart even using the
>basic chart options. We have tried a number of different gedcoms and even
>uninstalled and re-installed the full version again. Nothing has changed on
>the system.
>
>We are getting the following message every time we try and form a chart.
>
>Sure would be grateful for any suggestions.
>
>Kind regards,
>Ron O'Neill
>www.genealogyprinters.com

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