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Archiver > ESSEX-UK > 2005-12 > 1133565977


From: "Susan McIsaac" <>
Subject: Re: [Ess] Help with Ancestry program
Date: Fri, 2 Dec 2005 16:26:17 -0700
References: <6.2.3.4.0.20051202161719.01f030b0@pop.earthlink.net>


Try to contact them through the online HELP within the FTM program itself.

Susan

----- Original Message -----
From: "Lainee Denton-Jones" <>
To: <>
Sent: Friday, December 02, 2005 2:20 PM
Subject: Re: [Ess] Help with Ancestry program


> Hiya Muriel,
>
> You could try this...it is a United States phone number and do not
> know if you want to do that but it is all I have, remembering of
> course that Ancestry and MyFamily.com, Inc. are owned by the same
> people. In fact, I believe MyFamily.com, Inc to be the parent
> company for Ancestry.
>
> MyFamily.com, Inc. Corporate
> 360 West 4800 North
> Provo, UT 84604
> Phone: 801-705-7000
> FAX: 801-705-7001
>
> Peggy Hayes
> Sr. Manager, Public Relations
> Phone: 801-705-7382
>
> Lainee
>
> At 04:13 PM 12/2/2005, Muriel Hornby wrote:
>
>>Dear Listers/ This is a request for help solving a general problem.
>>I purchased a deluxe edition of Family Tree Maker from Staples Co which
>>promised to give me a years subscription to Ancestry However when I put
>>in the CD rom what came up was just an offer for two weeks trial and a
>>place to put in my name ,credit card etc to purchase further Ancestry
>>Membership. I tried to phone Ancestry on a number that came up but was
>>told that number was not available. Does anyone know what I do next
>>?????
>> Muriel ( with a dilemma in Ontario!!!)
>
> ______________________________


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