BLACK-L Archives

Archiver > BLACK > 2001-03 > 0985121542


From: "Cheryll Obendorf" <>
Subject: [BLACK-L] Has anyone on list heard of this? Is it a hoax?
Date: Tue, 20 Mar 2001 15:52:27 -0500





>From: "Dale K. Arthur" <>
>To: Dan & Toni Arthur <>, Paul Arthur
><>, Charles Arthur <>, Debbie Arthur
>Hall <>, Libby & Susie Preston <>,
>Sheree Wolfe <>, rhonda ramsey <>,
>Cheryll Obendorf <>, Colleen Eccleston
><>, June Arthur <>, "Donald L.
>Arthur" <>, "Rob & Julie (Songer) Jacob" <>,
>Irene & Lawrence Songer <>, "Donald L. Arthur"
><>, "Rob & Julie (Songer) Jacob" <>, Irene &
>Lawrence Songer <>, Eleanor Whitehead
><>, Dee Clem <>, Jacqueline Craig
><>, Rich & Doreen Vander Mey <>,
>Robert & Diane Burgette <>, Gerald & Margaret Hullinger
><>, "Patricia S. Stonemetz" <>,
>Dee Clem <>, Becky Reger <>, Barry
>Reger <>, Harold Coffman <>, normio3
>Jackson genealogy <>, "Robert L. Jackson"
><>, Phyllis Leedom <>, Mary
>Louise Eltzroth <>, Ben Franklin <>,
>"Bernita A. Garard" <>, Marsha Piercy
><>, Bettie Bounds <>, Bill Polk
><>, Ed Council <>, Craig
>Mailing List <>, Lee Genealogy List
><>, , , Dennis
>Ward <>, Deborah Gipe <>, Frank A
>Burr <>, Greene County Genealogy Message Board
><>, Pike Genealogy Site <>,
>, , Cheryl Zufall Parker
><>
>Subject: FAMILY TREE MAKER - URGENT THAT YOU READ!!!!
>Date: Tue, 20 Mar 2001 10:24:19 -0500
>
>I received this alarming message this morning, and since I know many of
>you (like me) use your FTM for your genealogy files, I wanted you to see
>this right away. I've never experienced problems with mine (knock knock
>on wood), but . . . I've never used customer service, etc. I've
>ordered stuff, and always gotten it promptly, but . . . as I said,
>I've never had problems.
>I've checked the hoax sites, but so far have found no mention of this.
> Can anyone clear the air on this?
> Donna (Clem) Arthur
>
>Subject:
> Fw: This is a headsup-please read
> Date:
> Mon, 19 Mar 2001 18:16:17 -0500
> From:
> "Paula Johnson" <>
> To:
> "Dale K. Arthur" <>
>
>
>
>
>HAve you seen this????
>
>
> RAOGK Volunteer
>----- Original Message -----
>From: "jgmott" <>
>To: <>
>Sent: Monday, March 19, 2001 1:10 PM
>Subject: This is a headsup-please read
>
>
> > This is from another list and am passing this on here.So many folks
>are having trouble with Familytreemaker (FTM) (Genealogy.Com).
> > Gloria
> > Hi everyone,
> >
> > Once again I find myself having to do a mass mailing to my lists.
>I've
> > just received and confirmed, a message that I received through one
>of
> > the lists I maintain. Something is going on over at
> > familytreemaker.com, genforum.com and genealogy.com (Genealogy
> > Library). Admittedly, I don't quite have a full grasp of everything
> > that's happening, but something negative is DEFINITELY in the
>happening
> > and you need to be forewarned.
> >
> > If you have not subscribed, and are considering it ... please
> > INVESTIGATE FIRST! There are a ton of recent complaints at
> > <http://genforum.genealogy.com/genlibrary/>;.
> >
> > Below is the message I received this morning and followed up on.
>You
> > might want to do the same:
> >
> > "Familytreemaker (FTM) (Genealogy.Com) is on the run. They are not
> > returning customers' emails and are not answering the phone. When
>they
> > do answer their phone, they promise to call back and don't. FTM is
>still
> > pushing their products by continuing to answer the sales line, but
> > neglecting existing customers by NOT answering the customer service
> > line. This is fundamental dishonesty. I believe FTM customers are
>within
> > their rights to use whatever means possible to get the attention of
>FTM.
> > I intend to hit them where it hurts until I receive a return phone
> > call. This will include brokerage houses and retail sales outlets
>and
> > genealogy societies and publishers.
> >
> > "I bought my Family Tree Maker software at Sam's. I intend to
>contact
> > every company I can find in thr FTM supply line, including
>distributors.
> > Also, contact every genealogical society and every genealogical
> > publication. Just so these people can read about it themselves, I'm
> > including the site addresses.
> >
> > http://genforum.genealogy.com/genlibrary/
> > http://genforum.genealogy.com/genforum/
> >
> > "Toy giant Mattel Inc. owns Genealogy.Com along with partners, A&E
> > Television Networks, Hearst Corp., Thomas H. Lee Partners, and
>Weston
> > Presidio Capital. The genealogy Web site was set by The Learning
>Co.'s
> > Broderbund unit. Call your broker. I smell another dot com business
> > failure, don't you?"
> >
> > Hugh
> >
> >
> > ==== GEN-NEWBIE Mailing List ====
> > Do not forward mail to the GEN-NEWBIE list that was sent to you,
>either privately, or mail that was posted on another list.
> >
> >
>
>
>
>
>
>
>

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