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Archiver > ARIZARD > 2005-01 > 1105809581


From: "Pat Brewer" <>
Subject: Re: [ARIZARD-L] Message Format Problems (Jean C.) - Dale
Date: Sat, 15 Jan 2005 10:19:41 -0700
References: <080e01c4fb23$5fb856c0$6400a8c0@sager>


Dale & Jean & everyone else.

Now I have a question. Dale in reading your note I was interested and
checking my Outlook.

In checking my settings under tools - options - I see that it is showing to
send mail using HTML. To my knowledge this has never been my choice. Am I
coming to you folks as that?
Do these silly machines decide to try our patience and change things just
because we aren't looking (just like kids?).

Just curious folks
Pat
----- Original Message -----
From: "Dale Marr" <>
To: <>
Sent: Saturday, January 15, 2005 9:55 AM
Subject: [ARIZARD-L] Message Format Problems (Jean C.)


> Jean,
>
> While I've got your attention, do you know what's changed at RootsWeb re
> the following? (Or is my computer just possessed?)
>
> I've got Outlook Express set up to "Reply to
> messages using the format in which they were sent." (That's under
> Tools -->
> Options --> Send.) I've also got "Send E-Mail using plain text only"
> checked in the Properties
> section for ARIZARD in my address book. Until around the first of the
> year that was working just fine.
>
> Messages to the list are and always have been in plain text, so my replies
> would always
> automatically be converted to plain text (by Outlook Express, I assume)
> even though I'd still see
> them in
> rich text before they were sent. But ever since around the first of the
> year
> whenever I've replied to a message on the list I've immediately gotten an
> automated reply from RootsWeb telling me I can't send pictures,
> attachments,
> HTML, etc. Grrrr! I already know that, and I'm NOT sending pictures,
> attachments,
> HTML, etc. Each time I've had to go in and manually change the format of
> the message before sending it. (Format --> Plain Text) And half the time
> I
> forget to do that (including the first time I sent this one). This has
> become a big pain, and I'd just like to know if something at RootsWeb has
> changed
> because I haven't changed anything in my settings that I know of.
>
> I don't like this new setting! When you convert a message to plain text
> before sending, it messes
> up the font size and margins (just look at the mess it made of this
> message to see that) and makes sending a report or outline very difficult
> because it
> removes all the formatting, i.e. removing most of the spaces and squishing
> everything together. Before it would convert the message to plain text but
> wouldn't mess up the formatting or margins, although it did bump the font
> size up from 10-pt to 12-pt, a minor annoyance but no big deal. If you've
> included a link it even
> removes the underlining. (See an example of that in the "helpdesk"
> message below. BTW, those
> instructions on that page don't solve the problem.)
>
> It does appear they've recently made some sort of change, but they're
> SENDING
> messages in plain text, so the way I've got Outlook Express set up, it
> should still be automatically REPLYING in plain text, but it's apparently
> not. (I
> didn't know "HTML-ified" was a word!) This is the "error" message you
> get:
>
> Hi --
>
> The message you submitted to this list (included above) wasn't
> sent to the list subscribers. RootsWeb accepts only plain text
> mail. That means that HTML mail, attachments, ``enriched text'',
> and a few other formats can't be sent to RootsWeb mailing lists.
> You can post your message if you send it in plain text; turn off
> the ``Post in HTML'' or ``Enriched Text'' features of your mail
> reader, or don't use any attachments. See
> http://helpdesk.rootsweb.com/listadmins/plaintext.html
> for instructions on turning off HTML in most of the popular mail
> programs, or ask your ISP's technical support line for help.
>
> We've had to institute this policy because of the problems that
> accompany these fancy mail formats. Some people don't have mail
> programs that are capable of processing the special file formats.
> Even among those who do, different mail programs handle these
> special formats in very different and confusing ways. HTML messages
> pose special problems to our digested mailing lists. Most of all,
> HTML-ified mail and attachments place a considerable burden on
> RootsWeb's overworked machines. All in all, mail in this format
> produces a lot of problems for RootsWeb's servers and subscribers,
> so we find it's best just to use plain text.
>
> -- The RootsWeb staff
>
> Dale
>
>
> --
> No virus found in this outgoing message.
> Checked by AVG Anti-Virus.
> Version: 7.0.300 / Virus Database: 265.6.12 - Release Date: 1/14/2005
>
>
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