ARIZARD-L Archives

Archiver > ARIZARD > 2000-08 > 0966981861


From: "SGShoemake" <>
Subject: RE: [ARIZARD-L] OFF SUBJECT - FTM Help
Date: Tue, 22 Aug 2000 18:04:21 -0400
In-Reply-To: <00d101c00c83$55c692a0$87987cd1@charlota>


I called FTM tech support, as this problem annoyed me. (I have had FTM
since version 2.0 and now have 7.5)

The tech help man was very nice and explained to me that the problem is in
Microsoft Office, either Outlook Express or Outlook. Something about the
year 2000 fix in Outlook corrupts that OLE file, and if you open FTM first
it doesnt affect FTM. So if you dont want to run that Regional Setting
thing, just reboot your computer and open FTM before you open
Outlook/Outlook Express.

There you have it...

Suziq

> -----Original Message-----
> From: Arrington, Charlotte [mailto:]
> Sent: Tuesday, August 22, 2000 17:53
> To:
> Subject: Re: [ARIZARD-L] OFF SUBJECT - Need FTM Help
>
>
> This works! I had this problem repeatedly until I did this "fix."
> Copy this down folks, you may need it at some time, I did!
> Charlotte
> ----- Original Message -----
> From: "bcavner" <>
> To: <>
> Sent: Tuesday, August 22, 2000 11:18 AM
> Subject: Re: [ARIZARD-L] OFF SUBJECT - Need FTM Help
>
>
> > Rosemary:
> > FamilyTreeMaker Tech Support sent this to me when I had the SAME
> problem:
> > 1. Click Start, then Settings and then Control Panel
> > 2. Double click the Reional Settings icon
> > 3. Click the Regional Settings tab
> > 4. If English (United States) is not chosen, select it from the
> list.
> > Choose OK and allow your computer to restart.
> > 5. If English (United States) is selected, continue to the next
> section.
> >
> > Create a shortcut in your Startup group for Regional Settings
> >
> > 1. Click Start then Settings and then Control Panel
> > 2. Right Click the Regional Settings icon, select Create Shortcut
> and agree
> > to have it placed on your Desktop.
> > 3. Go to your Desktop, right click your mouse on the icon and select
> Cut
> > 4. Right-click in an empty space in your Taskbar (which is between
> your
> > Start button and the System Tray which contains your clock) and
> choose
> > Properties.
> > 5. Click the Start Menu Program tab
> > 6. Click the Advanced button
> > 7. Click the folder called Programs on the left hand side of the
> screen so
> > the folder icon is open
> > 8. Double-click the StartUp folder in the right hand side of the
> screen
> > 9. From the Edit menu choose Paste
> >
> > You should then see a copy of the Regional Settings Icon
> >
> > This has worked for me - but I don't like having to OK the Regional
> Settings
> > Icon each time I boot up my system. But I can get into FTM always.
> >
> > Hope this helps.
> > Betty Boop
> > ----- Original Message -----
> > From: Rosemary Kenney <>
> > To: <>
> > Sent: Tuesday, August 22, 2000 1:15 PM
> > Subject: [ARIZARD-L] OFF SUBJECT - Need FTM Help
> >
> >
> > > Dear List Members,
> > >
> > > I need some computer assistance, please.
> > >
> > > My Family Tree Maker program continually "acts up". This has been
> an
> > > ongoing problem for the past several months....I don't know what
> John did
> > > before that "fixed" it (maybe reinstalled the program) but right
> now
> > (after
> > > our move), I cannot access it again. It gives me the error
> message:
> > >
> > > "An error has occurred in OLE2NLS.DLL. Please try reinstalling
> OLE."
> > >
> > > Well, we did try reinstalling the whole program but it hasn't
> helped. Do
> > > any of you computer experts on our List have any suggestions/ideas
> for
> > > fixing it/comments? I've emailed their technical support people
> for help
> > > and am waiting to hear from them, too.
> > >
> > > Thanks for any and all help!
> > > Rosemary
>

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